
Airports Company South Africa (ACSA) can confirm that an incident involving a British Airways flight occurred at Cape Town International Airport (CTIA) on Thursday, 16 April 2025.
The details of the incident remain under the purview of the airline, and we therefore encourage the media to liaise directly with British Airways for detailed information. However, ACSA can confirm that all standard emergency protocols were immediately and effectively activated by international aviation safety procedures.
The incident was classified as a Phase 2 emergency activation. The aircraft returned to CTIA, which provides full operational support and services after hours, ensuring a coordinated and efficient response. ACSA’s emergency response teams, in collaboration with all relevant stakeholders, were swiftly deployed to manage the situation and provide assistance to affected passengers.
We are pleased to report that the incident was managed without injury or harm, and safety remained our top priority throughout. The aircraft has been assessed and declared serviceable. Its departure has been rescheduled to accommodate mandatory crew rest requirements.
British Airways in London has been requested to issue a statement. Therefore, media members are requested to direct further enquiries to the airline.